PRIVACY POLICY

Who we are ?

 The Hair Movement is registered in England and Wales under company number 02271484. Our registered office address is;

Radnor House, Greenwood Close,

Cardiff Gate Business Park,

Pontprennau,

Cardiff, Wales,

CF23 8AA

The Hair Movement is VAT Registered with VAT number GB459013256

What information do we collect ?

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details, previous order history.

At The Hair Movement we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove your information from our records.

Is personal information stored safely ?

Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorised access, destruction, use, modification or disclosure.

Salon Policy

At The Hair Movement salon we keep notes in relation to the services we undertake to ensure we maintain and exceed our level of service. For example along with your contact details, we may keep your preferences regarding colour or beverage choices. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history.

Appointment confirmations and reminders

We will contact you via SMS to confirm appointments booked and send reminders of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Appointment ratings and reviews

After visiting us we send you an SMS asking you to rate our services and provide feedback. As this achieves a legitimate aim in terms of our provision of services to you, we consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time by contacting us at Unit 33, Western Trading Estate, Caerphilly. CF83 1BE. 02921 320101

Marketing

Occasionally we may send marketing emails of current offers, and we will ask for your consent to do so from the outset. In addition, you may opt out of receiving marketing material at any time. You can contact us at Unit 33, Western Trading Estate, Caerphilly, CF83 1BE to opt out or update your preference or to change the details we hold for you

All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

Contact us

If you have any queries please contact us in our main office on 02921 320101.